P1#4821
Payroll unavailableMultiple users affectedIN DEVELOPMENT
RUN THE IT TEAM.KEEP THE COMPANY ALIVE.
A cooperative hybrid IT support game built around pressure, priorities, teamwork and real IT operations.
Easy to start. Deep enough for people who have actually been on call.
P2#4822
Meeting room display offlineBoard meeting in 12 minP3#4823
Monitor not workingPower cable disconnectedSYSTEM STATUSDEGRADED
VPN UNAVAILABLENEW STARTER CANNOT SIGN INPAYROLL ACCESS DEGRADEDWIFI COMPLAINTS INCREASINGMEETING ROOM DISPLAY OFFLINEPASSWORD RESET REQUESTED
VPN UNAVAILABLENEW STARTER CANNOT SIGN INPAYROLL ACCESS DEGRADEDWIFI COMPLAINTS INCREASINGMEETING ROOM DISPLAY OFFLINEPASSWORD RESET REQUESTED
01
A SMALL TASTE OF THE PRESSURE
Not every ticket is the real problem.
P1
Payroll unavailableFinance reports multiple login failures.
P2
WiFi complaints increasingThree departments affected.
P2
CEO presentation starts in 6 minutesMeeting room display has no signal.
What do you do first?
CURRENT ASSESSMENT
The queue is waiting for your decision.
The same situation can be approached in different ways. The consequences shape what happens next.
OPEN TICKETS17
BUSINESS IMPACTHIGH
TEAM LOAD62%
User reports that “nothing changed.” Device was replaced yesterday.
02
BUILT TO SCALE WITH YOUR TEAM
Start simple. Add complexity when you're ready.
Beginner friendly
Clear roles, manageable pressure and enough structure to learn the flow without needing years of IT experience.
Advanced play
More dependencies, less certainty, scarcer resources and incidents that demand real prioritisation and teamwork.
One core. Multiple environments.
New scenarios, sectors and specialist challenges can expand the same core experience without replacing it.
CORESECURITYCLOUDMSPEDUCATIONREMOTE
GAME FIRST. SERIOUS UNDERNEATH.
Built for play. Designed around real IT operations.
Helpdesk Panic is being developed as a game first, with a simulation layer grounded in prioritisation, incidents, resources, dependencies and team decisions.
That makes it suitable for a Friday game night, but also gives teams and organisations room to use realistic scenarios for collaboration and training.
FOR PLAYERSCo-op pressure, progression and replayability.
FOR TEAMS & ORGANISATIONSScenarios built around real operational decisions.
CAREER MODE
Your team doesn't reset when the session ends.
Skills, training, experience and long-term team development can continue between sessions.
STILL IN DEVELOPMENT
We'd rather show less now than promise the wrong thing.
Helpdesk Panic is evolving as the physical game, digital engine and professional use cases are tested together.